Service is Survival – The ScriberBase Whitepaper

Download our whitepaper and learn how online subscription models get ahead with good service.

Imagine you own a thriving online subscription business. Your customers place orders on the website, but they have questions about their subscription, problems with their order, billing issues, etc. Your team regularly answers email support tickets, but response times begin to lengthen as the volume of inquiries increases. If the cycle continues, business suffers as customer frustration trumps satisfaction. This scenario is all too familiar when dealing with customer service for many sub-commerce businesses.