What’s the difference between good and great?​Do what you say you’ll do.​That’s it.​The bar for greatness has never been lower:​• Employees do the bare minimum.• Employers promise growth—then lay people

Consider this:​→ Credit card declines affect 5-6% of all transactions.→ Debit card declines? Higher, at 9-13%.→ Alternative payment methods fail 7% of the time.​For subscription-based businesses, these numbers translate directly

To grow, you need repeat customers.​How do you do that?​By turning them into true fans.​Kevin Kelly’s “1,000 True Fans” essay explains it best:​Success doesn’t require millions of customers.​It requires 1,000

1. Subscription models are dominating.​The market, currently ~$590 billion, is on track to reach $1 trillion by 2028. Companies like Netflix, Microsoft, and OpenAI are capitalizing on recurring revenue.​2. Entire

It’s the #1 question brands are grappling with right now.​While there are many reasons customers cancel, here’s the one that’s most overlooked:​𝗧𝗵𝗲𝘆 𝘀𝗲𝗲 𝘆𝗼𝘂𝗿 𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝗼𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗮𝘀 𝗮 𝗻𝗼𝘃𝗲𝗹𝘁𝘆,

Last week, Spotify reported $4.3 billion in Q3 revenue, adding 6 million subscribers. Today, the company has north of 250 million paid users.​But let’s not forget: without Napster, Spotify wouldn’t