That’s more than those who:
→ Own a gun
→ Go to church
→ Have a landline
Here’s why Prime works, and how you can apply the strategy:
𝐒𝐤𝐢𝐧 𝐢𝐧 𝐭𝐡𝐞 𝐆𝐚𝐦𝐞:
Free points loyalty programs are done.
The future of loyalty is paid. Amazon gets it.
Once people subscribe to Prime, they shop more to justify the $139 fee.
Take away:
Create paid offerings that incentivize action. Whether it’s exclusive content, perks, or discounts, get customers to invest. People value what they pay for.
𝐋𝐞𝐯𝐞𝐫𝐚𝐠𝐢𝐧𝐠 𝐄𝐱𝐢𝐬𝐭𝐢𝐧𝐠 𝐂𝐡𝐚𝐧𝐧𝐞𝐥𝐬:
Amazon doesn’t need to spend big on ads for Prime. They use their customer base to sign up members, keeping acquisition costs low.
Take away:
Upsell/ cross-sell new services to your existing customers. They already trust you. It’s far more cost effective than acquiring new customers.
𝐓𝐡𝐞 𝐅𝐥𝐲𝐰𝐡𝐞𝐞𝐥 𝐄𝐟𝐟𝐞𝐜𝐭:
Prime members don’t just shop more—they use more of Amazon’s ecosystem.
Prime Video, Amazon Fresh, and beyond all deepen engagement.
Take away:
Build complementary services that boost overall value. Let customers in through multiple doors; content, events, media, podcast, how-to guide, etc. Convert them into loyal users from there.
Prime is more than a subscription—it’s a business model blueprint.
And it’s redefining the future of membership and loyalty.
Learn from it.
Had an awesome conversation with John Kraski and Josh McLean
John Kraski—a LinkedIn Top Voice with 90k+ followers—is renowned for