Churn is now a boardroom problem.
If you’re in the C-suite or lead Retention/Loyalty:
You don’t grow LTV by acquiring more users.
You do it by keeping the ones you have.
In my latest talk, ‘Churn to Growth’, I break down:
→ Why 41% of churn is preventable
→ Why the first 30 days are your make-or-break window
→ Why voluntary + involuntary churn demand different strategies
→ How 2 key frameworks turn retention into revenue
We’ve built the retention operating system for modern orgs.
Retention isn’t a metric anymore.
It’s now key to every subscription, membership model. PDF deck attached—no gate, just value.

Building “community”?
Some communities thrive. Others don’t. Most brands stop at