One person can unlock exponential growth

Case in point: Spotify and Sean Parker.​2005: Sean Parker resigns from Facebook, joins Peter Thiel’s Founders Fund.2008: Spotify launches in Europe.2009: Parker, intrigued by Spotify, emails Daniel Ek.2010: Founders Fund invests €11M in Spotify. Parker gets a board seat.2011: Facebook partners with Spotify.​Within 24 hours, Spotify gains 1 million new sign-ups.​In just one month, Spotify’s […]

52% of U.S. households have Amazon Prime

That’s more than those who:​→ Own a gun→ Go to church→ Have a landline​Here’s why Prime works, and how you can apply the strategy:​𝐒𝐤𝐢𝐧 𝐢𝐧 𝐭𝐡𝐞 𝐆𝐚𝐦𝐞:​Free points loyalty programs are done.The future of loyalty is paid. Amazon gets it.Once people subscribe to Prime, they shop more to justify the $139 fee.​Take away:​Create paid offerings […]

The subscription economy is taking off – literally

Beyond food, personal care, and automotive, travel is emerging as one of the fastest-growing segments in the subscription space.​Wizz Air’s “All You Can Fly” pass for €499 is just the latest story, but the real value of travel subscriptions goes far beyond the deals.​Here’s why the travel industry is embracing ‘subscription’:​𝐑𝐞𝐜𝐮𝐫𝐫𝐢𝐧𝐠 𝐑𝐞𝐯𝐞𝐧𝐮𝐞:​↳ Predictable income shields […]

First-mover advantage is a myth

Great companies are usually not the first to market.​First movers might set the standard.They might capture early adopters.But they also stick their necks out,and learn the hard lessons.​These lessons pave the way for followers to innovate more cost-effectively.​Consider this:​→ Ford’s Model T wasn’t the first car. The Benz Patent Motorcar was.→ Miller Lite wasn’t the […]

How to use free trials to 3x subscriber acquisition (and not lose your shirt doing it)

Thinking about offering a free trial?​Here’s what you need to know:​​1. Churn is real.​​Free trials can drive acquisition, but come with a catch—churn.​There’s a huge cohort of customers who want something for nothing.​If you don’t understand your trial cohort’s churn rate, keep your volume low to start.​​2. Payments can get tricky.​​Offering free trials opens the […]

Only ‘Fans’ is the future

OnlyFans is a subscription-based platform where creators monetize directly, by offering exclusive content to subscribers.​Known for adult content, it’s a place where creators control their earnings, sharing everything from photos and videos, to personalized interactions.​Fans pay a monthly fee, and creators keep 80% of the revenue.​The Numbers:​→ $5.6 billion in creator earnings since launch.→ 220 […]

The power of priority

Priority is the new premium.​And customers are willing to pay for it; over and over again.​Here’s how top companies are leveraging priority to drive subscription revenue:​→ Amazon Prime: Same-day shipping that beats the wait.→ Clear & TSA PreCheck: Jump to the front of security lines.→ Uber One & Lyft Pink: Faster pickups, less waiting.→ Instacart […]

8 pricing models dominating the subscription economy

↳ (And why 99.9% of businesses are using them)​​1. Flat-rate​​One price.Unlimited access.No surprises.​Customers crave simplicity.They love transparency.And they need predictability.​Seen in: Streaming, Entertainment, Media, Loyalty programs.​​2. Tiered​​Different customers.Different needs.Different price points.​Hot take: Rule of 3 – no more, no less.​Seen in: SaaS, Fintech.​​3. Usage-based​Pay for what you use.Nothing more.Nothing less.​This model fits like a glove…Especially […]

Your goal should be to not lose a single customer

If it isn’t, you don’t understand retention.​Here’s how you can make it happen:​ Months 1-4: CRISP​​→ Communicate constantly to build trust.→ Reaffirm your value proposition early.→ Implement simple and seamless onboarding.→ Support customers with training.→ Provide exceptional customer service.​​Months 5-8: CARE​​→ Check in regularly and gather feedback.→ Audit billing and payment systems for accuracy.→ Resolve […]

The subscription economy is over $500 billion

Here’s how we got here:​𝟏𝟗𝟎𝟎𝐬: The Magazine Book​Harper’s, Cosmopolitan, and Vogue slashed prices, leading to explosive growth in circulation. Paying subscribers became the backbone of their revenue streams.​𝟏𝟗𝟐𝟔: The Birth of Book of the Month Club​In its first year, the club reached 4,000 subscribers.By 1927, that number skyrocketed to 60,000.​𝟏𝟗𝟓𝟑: Playboy Hits the Stands​The iconic […]