Are you building a company—or defining a legacy?

Last week, Spotify reported $4.3 billion in Q3 revenue, adding 6 million subscribers. Today, the company has north of 250 million paid users.​But let’s not forget: without Napster, Spotify wouldn’t exist.​In the late ’90s, CDs were a status statement—pristine sound, iconic album art, and liner notes that offered a glimpse into the artist’s world. My […]

I’ve been in deep conversations with clients, CEOs, and VCs about an important topic

→ Single-channel risk.​It’s a massive liability, often overlooked.​Examples:​• Content creators using only Instagram• Wholesalers selling to a single major retailer• Services companies relying solely on Google ads• Subscription boxes using only influencer marketing• D2C brands dependent on Meta for all customer acquisition• Coffee shops counting exclusively on neighbourhood foot traffic​The list goes on.​Beyond being operationally […]

The Rise of Subscription Influencers

Forget the traditional ad model. The creator economy is cashing in through direct access. Here’s what some big names are doing:​‣ Ben Shapiro – The Daily Wire with ad-free shows and member-only exclusives​‣ Jordan Peterson – Live Q&As and private lectures​‣ Tucker Carlson – Direct-to-audience interviews and uncensored commentary​‣ Tim Pool – In-depth live streams […]

Loyalty isn’t built on products. It’s built on experiences

Listening to digital music is convenient, but there’s nothing unique about it.​Anyone can play the same song, in the same format, at the same time—no difference in the experience.​Yet, a mid-70s UK vinyl pressing of The Beatles’ Revolver will sound (and look) different than one from Japan or Germany.​Each re-release—stereo or mono, vintage or worn—creates […]

Forget what your role is today

You are now editor-in-chief at a major media company.​If you wanted to cover the eyewear industry, would you spotlight LensCrafters or Warby Parker?​How about fitness?Would you do a piece on LA Fitness or Peloton?What about mattresses—Sealy or Casper?Purina or The Farmer’s Dog?Schick or Harrys?Ford or Tesla?​People love stories about trending companies with a fresh take.​The […]

Content creators are moving their expertise behind paywalls

Here’s a shortlist of platform options:​◆ LinkedIn Learning◆ Mighty Networks◆ Go High Level◆ Teachable◆ Thinkific◆ Substack◆ Coursera◆ Patreon◆ Udacity◆ Kajabi◆ Circle◆ Udemy◆ Skool​Which one’s the best fit?​That depends on your strategy:​Community-first?Look at Skool, Circle, or Mighty Networks.​Course-first?You’ll lean toward Kajabi, Thinkific, or Teachable.​Newsletter-focused?Substack is built for that.​After testing multiple platforms, we chose Skool to grow […]

Last year, we helped launch one of the biggest online hair care brands

Like many others, this particular client was obsessed with the business goals: ROI, competitive pricing, incremental recurring revenue, engagement, positioning, etc.​All very important.​But they were missing something: the customer’s emotions.​Here’s an example of how to balance both sides:​Strategic criteria:​𝘞𝘩𝘢𝘵 𝘺𝘰𝘶 𝘸𝘢𝘯𝘵 𝘢𝘴 𝘢 𝘤𝘰𝘮𝘱𝘢𝘯𝘺.​→ ROI-focused→ Results oriented→ Price competitive→ Strong value proposition→ Social and community-oriented→ […]

Subscription Social

Could Bluesky’s Approach Set a New Standard?​Bluesky has announced plans for a paid subscription tier that includes high-quality video uploads and enhanced profile customization.​Subscription revenue will be re-invested in platform improvements and exploration of ad-free options.​Notably, Bluesky’s approach diverges from the tiered, visibility-boosting models seen on other platforms. Its paid features will not include algorithmic […]

The 12 KPIs Every Founder & CEO Should Track

These KPIs capture the essentials:​◆ MRR: Monthly recurring revenue◆ ARR: Annualized MRR (MRR x 12)◆ CAC: Cost to acquire a new customer◆ Expansion Revenue: Additional revenue from upsells◆ Payback Period: Time needed to recoup CAC◆ LTV: Projected revenue over a customer’s lifetime◆ Churn Rate: Customer cancellation rate per billing cycle◆ Retention Rate: Percentage of retained […]

Starlink just hit 4 million subscribers

The company’s subscriber growth is insane.​Look at this trajectory:​→ Launch: October 2020→ 1 million subscribers by December 2022→ 2 million by September 2023→ 3 million by May 2024→ 4 million by September 2024​At this rate, even with a modest 60% CAGR, Starlink could hit 100 million subscribers by 2032.​My prediction: Starlink will reach this milestone […]